RT Book, Section A1 Murtagh, John A1 Rosenblatt, Jill A1 Coleman, Justin A1 Murtagh, Clare SR Print(0) ID 1158809305 T1 Difficult, demanding and angry patients T2 Murtagh's General Practice, 7e YR 2018 FD 2018 PB McGraw-Hill Australia Pty Ltd PP Sydney, Australia SN 9781760422295 LK murtagh.mhmedical.com/content.aspx?aid=1158809305 RD 2024/03/29 AB There are patients in every practice who give the doctor and staff a feeling of ‘heartsink’ every time they consult.THOMAS O’DOWD 19881