TY - CHAP M1 - Book, Section TI - Difficult behaviours A1 - Murtagh, John A1 - Rosenblatt, Jill A1 - Coleman, Justin A1 - Murtagh, Clare PY - 2022 T2 - John Murtagh’s General Practice, 8th Edition AB - There are patients in every practice who give the doctor and staff a feeling of ‘heartsink’ every time they consult.THOMAS O’DOWD 19881 SN - PB - McGraw-Hill Education CY - Sydney, Australia Y2 - 2024/04/25 UR - murtagh.mhmedical.com/content.aspx?aid=1186905179 ER -